Entrepreneurship and sales: Mastering the moment

Be where your customers are; be available when they want a quote. Think about it – no one expects translation services companies to do the actual translations on a Sunday night – but what if they could issue a quote at this time? No one wants to do their first home loan application on a [...]

Turning nothing into something

Without getting into too much detail, I will repeat my recent tweet message: “Sometimes, it just takes a little bit of keenness and commitment to turn a medium sized opportunity into an 800-pound gorilla.” Today, the 800-pound primate rocked up in my mailbox. Sometimes, a little bit of can-do attitude and service orientation can open [...]